Privacy Policy

Effective date: September 7, 2026

Vayu AC Service ("we", "us", "our") operates the website vayuacservice.in and provides air conditioning repair, installation, cleaning, gas checking, and maintenance services in Greater Noida, Uttar Pradesh, India. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. By using our website or contacting us for service, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide directly to us, including when you fill out our website contact form, call or WhatsApp us, or email us to book or ask about an AC service. This may include:

• Name
• Phone number
• Email address
• Service address (where the AC service is to be performed)
• Details of the AC problem or service requested, included in your message

We do not knowingly collect sensitive personal information such as payment card numbers, government ID numbers, or health information through our website.

2. How We Use Your Information

We use the information we collect only for legitimate business purposes, including to:

• Respond to your inquiry and provide a quote or scheduling for AC service
• Contact you by phone, WhatsApp, email, or SMS to confirm or coordinate a service visit
• Carry out the AC repair, installation, cleaning, gas checking, or maintenance service you requested
• Maintain basic service and billing records
• Improve our website and customer service

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, delivered through Google Tag Manager, which may include Google Analytics and Google Ads. These technologies collect information such as your approximate location, device and browser type, pages viewed, and how you interact with our site, and may use this data to measure ad performance and show you relevant ads on other websites, including through remarketing.

Third parties, including Google, may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising by visiting Google Ads Settings, or opt out of third-party vendor use of cookies for personalized advertising by visiting aboutads.info. If our site uses Google Analytics Display features, you may also opt out using the Google Analytics Opt-out Browser Add-on. You can also disable cookies at any time through your browser settings, though this may limit some website features.

4. Third-Party Services

We use the following third-party services, which may process data according to their own privacy policies:

• Google Tag Manager, Google Analytics & Google Ads – website analytics and advertising measurement. See Google's Privacy Policy.
• Google Maps – used to display our shop location on our Contact page.

We do not share the personal information you submit through our contact form (name, phone, email, message) with these or any other third party, except as required to operate our website or comply with the law.

5. Data Retention

We retain customer contact and service information only for as long as necessary to provide our services, maintain business and tax records, and respond to any follow-up requests, after which it is deleted or anonymized unless a longer retention period is required by law.

6. Data Security

Our website contact form is served over a secure, encrypted (HTTPS/SSL) connection. We take reasonable technical and organizational measures to protect the personal information we hold from unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under India's Digital Personal Data Protection Act, 2023 and other applicable law, you have the right to:

• Ask us what personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, where we are not required to keep it
• Withdraw consent to future contact or marketing communication at any time

To exercise any of these rights, contact us using the details in Section 10 below.

8. Children's Privacy

Our website and services are intended for adults seeking AC service for their home or business. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: 9821748005
• Email: jeetuvayu15@gmail.com
• Address: Shop No. 10, Sh Rameshwar Bhati Rd, Rambhul Market, Opp. Ramleela Ground, Accher, Pi I & II, Greater Noida, Uttar Pradesh 201315